Returns & Exchanges
We’re bummed if our items can not 100% satisfy you, and we gladly accept returns within 7 days of receipt for most items in new condition.
1. Please contact Customer Service at 03-8959 7200 on our site, indicating the item (s) you would like to return and the reason. You will receive response as soon as possible. Your patience will be highly appreciated.
2. After receiving return instructions from us, please pack the item (s) to be returned with the original packaging.
3. Choose your own logistics company at your cost and mail the package.